Privacy Policy / Distance Selling Agreement

Privacy Policy / Distance Selling Agreement

 Distance Selling Contract

 Article 1) Parties

 Seller : Senileben Diamond
Address : Mollafenari Mah.İskenderboğazı Hüseyinağa Camii Sk.Astur İş Merk. No : 12/1 Fatih(Beyazıt) İstanbul-Türkiye
Phone : +90 530 545 66 99
Email :
Web :

 E-mail address:

 Article 2) Subject

 The Law and Distance Contracts Implementing Procedures and Principles on the Protection of the Consumer No. 4077, whose mutual rights and obligations between the Consumer who ordered the product whose qualities and sales price are listed below and the Seller who owns this website from the website  It was arranged in accordance with the provisions of the Regulation.

 Article 3) Product and Order Information

 Name of the product:
 Number of product:
 The price of the product, including VAT:
 Delivery transportation price:
 Payment method:

 Article 4) Invoice and Delivery Information

 Billing address:
 Title on Invoice:

 Delivery address:
 Person to be Delivered:

 Article 5) General Conditions

 People under the age of 18 cannot shop on the website.  By confirming this agreement electronically, the consumer confirms that he / she is over 18 years old.

 The seller is not responsible for price and content errors arising from typesetting and system errors that may occur on the website.  The seller reserves the right to cancel the orders with incorrect prices.

 When the consumer purchases from, he agrees that this is a personal use shop and not for resale purposes.

 By confirming this contract electronically, the consumer confirms that before the conclusion of distance contracts, the seller has received the address, telephone, basic features of the ordered products, the price including the taxes, payment and delivery information correctly and completely.  .

 If the price of the product is not paid for any reason or canceled in the bank records, the Seller is deemed free from the obligation to deliver the product.

 Orders placed by bank transfer or EFT are the date on which the payment reaches the Seller's bank accounts, not the date the order is placed.
 The consumer agrees that the Seller will cancel the order if he / she does not make the payment within 3 business days for orders placed by bank transfer or EFT.

 In case the payment is made with a credit card or a similar payment card, if the bank or financial institution does not pay the product price to the Seller after the delivery of the product, because the credit card belonging to the consumer is used unfairly or illegally by unauthorized persons without the consent of the Consumer,  The product must be sent to the Seller within 3 days, provided that the consumer has been delivered to it.

 Article 6) Liabilities of the Seller

 The seller fulfills his performance within thirty days at the latest from the moment the consumer delivers the order to him.  This period can be extended up to ten days, provided that the consumer is notified in writing beforehand.

 The Seller cannot be held responsible for any problems that the cargo company will encounter during the delivery of the product to the Consumer, and the ordered product cannot be delivered to the Consumer.

 The Seller cannot be held responsible for the delivery of the ordered product by the buyer at the delivery address.

 Provided that it is based on a justified reason, the Seller may supply the consumer with a product of equal quality and price, before the performance obligation expires.

 For various reasons, the production of the ordered products may not be possible.  If the seller cannot fulfill its obligations under the contract, claiming that it is impossible to fulfill the goods or services subject to the order, he notifies this situation to the consumer before the contractual performance obligation expires.  He returns the documents he paid and the debt to the Consumer within 10 days.

 The consumer has the right to withdraw from the contract within seven days from the delivery of the ordered product to him or to the person / organization at the address specified as the Delivery Address.  In order to exercise the right of withdrawal, within this period, the Seller must be notified by the contact form, e-mail or telephone specified on the website and the products must not be within the scope of Article 7- Products for which the Right of Withdrawal cannot be exercised.  The seller reserves the right to refuse returns made without notice.

 The consumer or the third party is obliged to send the invoice, delivery note, certificate, insurance forms, product box, packaging and all other documents and materials sent to him together with the product return to the Seller.  VAT and other legal obligations, if any, of the invoice not sent, are not refunded.  The responsibility of any kind of deterioration, damage or similar loss of value in the documents and materials sent with the product and the product, due to the reasons arising from the cargo companies or the Consumer who performs the refund, belongs to the Consumer.

 The price of the product is returned to the Consumer within 7 days following the receipt of these documents.

 Article 7) Products for which the Right of Withdrawal cannot be exercised

 The consumer cannot use the right of withdrawal in the products that are produced in accordance with the special requests and demands of the consumer or that are made personal by making changes or additions.  For this reason, the products that are written on the stone in line with the demands of the Consumer, and all the products produced in accordance with the wishes of the Consumer are included in the products that the right of withdrawal cannot be exercised.

 Article 8) Competent Courts

 In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the Consumer or Seller are authorized up to the value announced by the Ministry of Industry and Trade.

 In the event of an order, the Consumer is deemed to have accepted all the terms of this contract.

 Seller: senileben diamond